catch-up

lessons

First Swim offers up to 3 free catch-up lessons per term, per booking, which can be booked from week 2 of the term.
You can manage your attendance online! Members just log in to your account (from your phone, tablet or desktop) and you can tell us if you are going to be absent from your scheduled lesson/s. Then you can book your catch-up lesson/s by searching our available spaces and selecting a day/time that is most suitable for you.
Once a catch-up is booked, it cannot be rescheduled as they can only be booked once.  If you can no longer attend your catch-up, please do mark yourself as absent so the space is available for other customers.
There is a high demand for catch-up lessons and as such, they are subject to availability and we therefore cannot guarantee that a space will always be available. We cannot book catch ups for you, the real-time latest availability is online!
If you are restricted in your availability (e.g. if you are limited to attending at weekends) you will find catch up places are harder to book in. Please bear this in mind when booking a course of lessons.
We do politely remind customers that our catch-up lessons are offered on a discretionary basis, so they cannot be credited or refunded if missed, or exchanged for a cash value.
Catch-up lessons can only be used within the term dates, we cannot roll these into subsequent terms.
Unfortunately we cannot offer any catch-up lessons for Kick-Start Kids.
Please refer to our T&Cs for more info.