tell us

what you think

  • First Swim Customer Feedback Survey

    Help us improve - it should take only 5 - 10 minutes to complete.
  • You can select several reasons, but at very least do let us know the main reason you won't be joining us this term
  • If the reason isn't listed then please provide further detail

  • Our Pricing

    Value for money is paramount at First Swim - we want to charge a fair price for your lessons whilst ensuring we can provide dedicated/ specialised facilities
  • 1=poor 5 = very good

  • Cleanliness & Safety

    Cleanliness and Safety come first at First Swim - how are we getting on?
  • 1=poor 5 = very good
  • 1=poor 5 = very good
  • This helps us ensure that we can risk assess your concerns and develop solutions if needed.

  • Our Changing facilities

    We know that being able to change, safely, quickly and comfortably are important - how are we doing?
  • 1=poor 5 = very good
  • This helps us ensure that we can risk assess your concerns and develop solutions if needed.

  • Our Lessons

    We aim for the highest standards of Instruction and want to offer warm, wlecoming, fun and engaging lessons - how did we do?
  • Our Instructors
  • 1=poor 5 = very good
  • 1=poor 5 = very good
  • 1=poor 5 = very good
  • 1=poor 5 = very good
  • 1=poor 5 = very good
  • 1=poor 5 = very good
  • 1=poor 5 = very good

  • Our Pool

    Built specifically for Babies and Young Children, we want to ensure we provide a clean, safe and enjoyable enviroment in which to learn - let us know what you think:
  • 1=poor 5 = very good
  • 1=poor 5 = very good

  • Our Customer Service

    We want how we help you enjoy your First Swim experience to be part of the reason you come - how do we get on?
  • 1=poor 5 = very good
  • 1=poor 5 = very good
  •  

Thanks for visting our feedback survey. If you do wish to feedback about any issue or opportunity do get in touch at info@firstswimlondon.co.uk